What arrangements are made by the governing body relating to the treatment of complaints from parents of pupils with special educational needs concerning the provision made at the school?

The normal arrangements for the treatment of complaints at Stanley Primary School are used for complaints about provision made for special educational needs and disability.  Parents should discuss concerns with the class or subject teacher, year leader, SENDCO or Head teacher to resolve the issue before making a formal complaint as stated in the complaints policy. Please see the Complaints Policy for more information.